Refund Policy

Last updated: June 7, 2026

1. Right to a Refund

A user may request a refund within 14 calendar days of the first subscription payment, provided that the user has not used the paid features of the Service (has not generated any script under the paid subscription).

2. No-Refund Cases

A refund will not be issued if:

• The user has used the paid features (e.g., exceeded the free generation limit).
• The request is submitted later than 14 days after payment.
• The account has been blocked for violating the Terms of Use.

3. How to Request a Refund

Send an email to support@milab.one with the subject line “Refund” and include your account email and payment date. We will review the request within 7 business days.

4. Refund Method

The refund is issued back to the same card/account used for payment, via Stripe. The funds may take up to 10 business days to arrive, depending on the bank.

5. Subscription Cancellation

Canceling the subscription in your account stops future charges but does not refund the current billing period already paid. Access to paid features remains until the end of the paid period.

6. Disputes

In case of disagreements, the parties will seek to resolve them out of court. If that is not possible, the dispute is resolved in accordance with applicable law.