Support
Contact us
Write to support@milab.one or use the form below. We usually reply within 1–2 business days.
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FAQ
How do I cancel my subscription?
Website: Profile → Manage subscription (Stripe). iPhone: Settings → your name → Subscriptions. Android: Google Play → Payments & subscriptions.
How do I restore purchases?
In the iPhone or Android app, tap “Restore purchases” on the plans screen using the same Apple ID or Google account. This applies to the app only — on the website, your subscription is restored automatically when you sign in to your account.
How do I delete my account?
Open milab.one/delete-account, sign in and confirm deletion.
The camera or recording doesn't work
Allow camera and microphone access in your browser or phone settings, close other apps that use the camera, reload the page and update your browser or system. On iPhone use Safari. If it still fails, write to support@milab.one.